Something is wrong with a tool
This is the one to send. If a calculation is out, a control measure is wrong for the job it claims to cover, a document does not print properly, or a tool falls over on your phone, say so and it gets fixed.
The form above asks for those three things because they are what turns a report into a fix without a reply first: which tool, what it gave you against what you expected, and what you were using. None of them is compulsory.
Corrections to construction and safety content are taken particularly seriously. If a control measure or a figure is wrong, people rely on it on site, so it gets checked and changed rather than argued about.
A tool that does not exist yet
Say what the job is rather than what the tool should be called. "I spend an hour every month working out holiday for people on different shift patterns" is more useful than "you should build a holiday calculator", because the first one says what the output needs to be.
Requests genuinely drive what gets built next. The roadmap on this site is not a guess, and the tools that get asked for repeatedly go to the top of it.
Anything commercial
Advertising, affiliate partnerships, press, or anything to do with the site itself. Same address.
Paid placement inside a tool is not available. Where a page links to a supplier and that link earns a commission it is because it is the genuine next step for someone who has just finished the task, and it appears after the file is downloaded. That is not for sale and making it so would break the only thing this site has.
How corrections get handled
Every tool here produces a number or a document that somebody might act on, so being wrong has consequences beyond looking silly. If you report something that turns out to be incorrect, three things happen: the tool gets fixed, a test gets written so that particular mistake cannot come back, and if the error could have led anyone to a bad decision the page says so rather than quietly changing.
That last part is the one most sites skip. A calculator that silently starts giving a different answer is worse than one that admits it was wrong, because anyone who used the old figure has no way of knowing.
Regulations move, rates change every April, and standards get superseded. Where a page cites a specific figure it names the source and the year, so you can check it yourself and so it is obvious when something has gone stale. If you spot a figure that has been overtaken, that is worth an email as much as an outright bug is.
What this is not
Not a helpdesk for your job. Questions about whether a particular beam is adequate, whether your RAMS will be accepted, or what you owe HMRC need a structural engineer, your principal contractor or an accountant. The tools produce a starting point and a competent person still has to check it, which is what the terms say and what every generated document says on its face.
Everything else
There is no account to close, no subscription to cancel and no mailing list to leave, because none of those exist. If you want your saved document branding gone, clear it on the branding page: it only ever lived on your own device.
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